Bench General Manager

We are seeking an experienced General Manager tojoin the London Bench of a rapidly growing, high-volume QSR business.

This is an ideal opportunity for a strong, hands-on QSRGeneral Manager who enjoys working across different locations, supportinghigh-volume operations and stepping into permanent site leadershipopportunities as the business continues to grow.

As a Bench GM, you will play a key role in maintainingoperational standards, supporting restaurant teams, covering managementvacancies and providing leadership across multiple London locations whenrequired.

Key Responsibilities

• Support     the London restaurant estate across operational and leadership     requirements
• Step     into General Manager positions where required, including permanent and     interim opportunities
• Lead     high-volume QSR operations and ensure consistently high standards
• Coach,     develop and support management teams and front-line colleagues
• Drive     sales, profitability and operational performance
• Manage     P&L performance and key operational KPIs
• Maintain     strong labour, food cost, waste and stock control
• Deliver     an exceptional guest experience and uphold operational standards
• Support     recruitment, onboarding, training and retention
• Ensure     full compliance with food safety, health & safety and company     procedures
• Support     new openings, operational projects and business initiatives across London
• Provide     additional leadership support during periods of high demand or management     transition
• Identify     opportunities for continuous improvement across the estate

Candidate Requirements

• Proven     experience as a General Manager within QSR, fast casual or a     high-volume hospitality environment
• Strong     multi-site or multi-location experience would be highly desirable
• Comfortable     working across different London locations
• Strong     commercial awareness with experience managing P&L and operational KPIs
• Excellent     leadership and people management skills
• Hands-on,     energetic and adaptable management style
• Able     to quickly establish credibility within new teams and locations
• Comfortable     operating in a fast-paced, high-pressure environment
• Strong     understanding of food safety, health & safety and operational     compliance
• Experience     within a structured, high-growth brand environment preferred
• Flexible     approach to supporting different sites and business requirements

London Bench

The Bench GM will support different locations across Londondepending on business requirements.

This could include:

• Covering     GM vacancies
• Supporting     underperforming or high-volume restaurants
• Providing     leadership during management transitions
• Supporting     new restaurant openings
• Assisting     with training and development of management teams
• Moving     into permanent GM opportunities as the London estate continues to expand

Package

• Salary: Up     to £45,000 depending on experience
• Bonus: 20%     annual performance bonus
• Opportunity     to join a rapidly growing QSR business
• Strong     progression opportunities as the London estate continues to expand
• Exposure     to multiple sites, teams and operational projects across London
• Opportunity     to progress into permanent General Manager positions

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